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Walmart MoneyCard

Walmart MoneyCard

www.walmartmoneycard.com
What is your customer experience with Walmart MoneyCard?

Walmart MoneyCard Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Walmart MoneyCard has 1.5 star rating based on 166 customer reviews. Consumers are mostly dissatisfied.

  • 19% of users would likely recommend Walmart MoneyCard to a friend or colleague.

  • Rating Distribution
  • Pros: I havent seen any pros, No pros only cons, Convenience of debit card to use.
    Cons: Rude customer service, Fraud department is obsolete, I cant get my card to work and im not getting help.

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Media from reviews

Walmart MoneyCard - Rechecking to be sure l can Make my orderome help
Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards and do care...Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards... - Image 2Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards... - Image 3Walmart MoneyCard - My overdraft is not protecting me , I have had transactions I didn’t...Walmart MoneyCard - My overdraft is not protecting me , I have had transactions... - Image 2Walmart MoneyCard - My overdraft is not protecting me , I have had transactions... - Image 3
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Jacob H Zai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website and App

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I've been waiting for over a week to try and get my money out of Walmart's website. They've completely shut down access to my money in their vault once I told them I was switching to a bank.

Just so you know, don't buy the card. They're completely inconsiderate and this has finally gotten to a point where I need my cash and they're ignoring me and making up stories.

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Loss:
$75
Cons:
  • Everything from service to account access

Preferred solution: Full refund

User's recommendation: AVOID MONEYCARD

Hollyn Unp
map-marker Taylors, South Carolina

Rechecking to be sure l can Make my orderome help

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Walmart MoneyCard - Rechecking to be sure l can Make my orderome help

I was given my route and account # so l can complete my order. I've always had to wait until my check arrived before I could order anything, thanks to Walmart, l can now order and make payments as l should be able to. With this card I'm able to even get gas after hours long as the pumps were on.

I'm not able to leave the house beings l don't have a car , WORKS FOR ME !

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User's recommendation: Walmart money card is the way to go !

Karalynn Arw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Worcester, Massachusetts

Having trouble with signing up for the Walmart money card ! I sign up and ask me for the verification code and later says it can't seem to verify my identity. Every time it does this and there is no n

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Sucks because you don't have a technical support number for which I can call to fix the problem. Signing up with the money debit card but your lucky if you can get through the first page of signing up for the card

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User's recommendation: Just hells bells

Resolved
Sarah O Ixt

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Verified Reviewer

Resolved: This place sucks -RAF

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Updated by user Nov 15, 2024

Company fixed the issue and I have been provided with apology. They never called me or spoke to me but magically an email appeared that the person did actually use my link and my $50 was deposited. Still don't recommend them, had to post on a website to get a resolution and still no call or apology.

Original review Oct 31, 2024
I created an account to give my friend $50, and it was successful. Then, I decided to share my link to give my other friend $50, and after two weeks, I've made three phone calls, had four chats, and sent seven emails stating that they found nothing wrong with my card.

I'm done. I did go ahead and change my payroll details so that it doesn't deposit into that account anymore. They are a bait and switch operation. They are not going to honor the refer-a-friend incentive; they will tell you that your friend didn't click the link, even though you saw your friend click the link and then create an account through said link.

They will call you a liar and not give you your reward.

So, don't bother with that program. Don't get the card just for the $50, because you won't get it.
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Pros:
  • Early payroll deposits

Preferred solution: My $50 reward

User's recommendation: Nope, don't recommend.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Palmyra, Pennsylvania

Walmart and GreenDot can not properly secure these cards and do care to

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Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards and do care...
Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards... - Image 2
Walmart MoneyCard - Walmart and GreenDot can not properly secure these cards... - Image 3
Contains 3 confidential files for company representatives

Purchased a pp card for 500.00 for my mother to take on a trip since she has no credit cards and didnt want to carry that much in cash.

Activated the following day, attempted to use the next morning and it declined.

Called CS immediately when they opened and the name on the card registered was not mine. Verified the number, the rep froze the card and referred to their fraud department.

Several days later with NO contact from anyone I revived an email from thefraud department saying their investigation concluded and the money is gone and they wont refund it stating I provided the number to a 3rd party.

Waitwhat? I have the card, the receipt and the packaging. The numbers were NOT given to anyone. Of course there was no contact info on the email.

I called and was told no one can help me and they wont give me any info about where the money went. Told me to call the police and hung up on me when I asked for a supervisor. Called again, asked for a supervisor, was transferred to the corporate office who told me again to call the police and they have no one else to speak to. Im sorry what?

You dont have a boss? And then got hung up on again. No one speaks English well but they just read the same responses then hang up. Ive filed complaints with all

Of the federal agencies, green dot, Walmart, state attorney general, surely the sale of this product needs to stop.

Ive read so many stories like mine and its sickening. Its clear that green dot and Walmart can not safely provide this product to consumers so stop selling them.

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User's recommendation: burn your money first

Richard M Eyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Resolution

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I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@ aol. com for a fast response and solution.

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2 comments
Johnney Ruw

I got my issue fixed

Johnney Ruw

Thanks

View more comments (1)
Toni M Vnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

I talked to someone, and they told me that they couldn't find my charges. However, I was looking right at them, so I called my bank.

They wanted me to get a transaction number. When I called back with the number, someone said I won a gift card that I had to pay for.

So I asked them if I could talk to customer service, but they just kept trying to get another card's information, as if they could do it again. I don't know.

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Loss:
$49

Preferred solution: Full refund

Gary B Veo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jonesborough, Tennessee

Inept customer service from Walmart Money card .

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Ii closed my Walmart money card account a year ago, but I'm still getting monthly statements so I assume I have money still in the old account. I don't have a money card number so I need you to research this problem. Gary Bowlin, garybowlin4@***.co

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User's recommendation: This service is unreliable at best. I still haven't received any feedback from Walmart money card.

Andrew C Yim

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Verified Reviewer

Because I'm *** pissed.

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I need to access my account, but I don't have my old card. Additionally, I can't access either my old phone number or my old email account. Therefore, I need to change my information on the account so I can access it.

View full review
Loss:
$5000
Pros:
  • At this point there are no pros
Cons:
  • Customer service

Preferred solution: I'd like to be able to get into my account and change my information on my account.

User's recommendation: I'm your phone call availability have an option for lost *** card that you can pick so that you can talk to a customer service representative If you have lost your card and still need to get into your account *** idiots.

Anonymous
map-marker San Francisco, California

I like to see if my money card was mailed to my address

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I live at 555 Bella Vista Way in San Francisco California I like to see you was my card mailed to my address

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Jahsiah Coj
map-marker Memphis, Tennessee

My phone number is 731-443--****.

I would appreciate a call back Sad my Accoun... Had around $ 1600.00

It card has been compromised. And I be been tryna to get with the company n I ve even sent n a copy of my transactions but havet yes d from them yet

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Julie Ann M Vux

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed by Wal-Mart Money Debit Card

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Contains 2 confidential files for company representatives

I bought a Walmart Money Debt Card and put several hundreds on it. After I activated the card, I went to check the balance.

It said zero. I called the number on the back of the card. They informed me I got scammed.

I had to email the card and receipt to them, only to be informed it could take up to 15 business days to return my money by check. That's after a 7 to 10 day investigation.

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Loss:
$466
Cons:
  • Loss of money an time
  • Poor customer service
  • Getting scammed

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE WAL-MART MONEY CARD

Paul D Opn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wm moneycard

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The app shows a free atm inside the local Walmart but every time Ive had to use it I get charged a fee .

Monday I called customer service and tried to get these fees returned. After 5 minutes of them reading the script I asked for a supervisor and it was supposedly escalated and today got an email stating that there was nothing wrong with the card .

Obviously the cards just fine as theyre still stealing money with the aid of barely understandable individuals at customer service and free atms .

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Cons:
  • Support center is not us based or staffed
  • Being stolen from

Preferred solution: A full refund of All fees , since they want to lie and steal , and an apology

User's recommendation: Just use a normal bank

Susan M Ncg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Walmark money card password (forgot)

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It's a shame that all you hear is a recording when you call customer service. There's no way to speak to someone.

Where can you go if you have forgotten your card number or user ID? Nowhere because, as mentioned, it's just a recording. I'm very dissatisfied with the customer service number.

There needs to be a human being to speak to, not a recording! Terrible customer service for sure!

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Cons:
  • Not having the opportunity to speak with someone in customer service only heard a recording

Preferred solution: I want to speak with someone concerning my user ID and password, which I have forgotten.

Misty F Vmt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Morgantown, West Virginia

I purchased a Walmart money card to pay a bill with it because there was an issue dealing with my direct deposit so the next day go to activate it and pay a bill with it and for 3 hours trying to actk

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Walmart MoneyCard - I purchased a Walmart money card to pay a bill with it because there...
Contains 1 confidential file for company representatives

I call customer service after finally activating it my balance says zero they tell me that they cant find my card number then they tell me I have to register it I told him Ill do it again with him on with me do it again once again it say zero on my card I get transferred to a new person they tell me my card is not registered then it is but my name is not on the account it is someone elses name I ask what is the name they tell we cant tell you now I have to wait 5 business days after sending my receipt and a pic of the card to see if I can get my money back bottom line ppl dont ever ever get the Walmart money card ever!!!

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User's recommendation: Do not get the Walmart money card your money will not be on there or someone can easily get to your account it’s not secure

Olivia J Lxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My overdraft is not protecting me , I have had transactions I didn’t approve and they won’t reimburse me and they are saying i haven’t had deposits in thirty days and they won’t upload my new card to

Walmart MoneyCard - My overdraft is not protecting me , I have had transactions I didn’t...
Walmart MoneyCard - My overdraft is not protecting me , I have had transactions... - Image 2
Walmart MoneyCard - My overdraft is not protecting me , I have had transactions... - Image 3
Walmart MoneyCard - My overdraft is not protecting me , I have had transactions... - Image 4

The transactions from padsplit were double charged , I have no overdraft protection and they are saying that I havent had any deposits in thirty days when i continuously have uploaded my card! And I have had referral from friends and did not receive my 50 dollars . Im truly pissed about the treatment from the chat they are impatient and short with me.

View full review
Loss:
$400

Preferred solution: Full refund

User's recommendation: Don’t treat me with unkind injustice

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